On the contingent value of IT-based capabilities for the competitive advantage of SMEs: Mechanisms and empirical evidence – ScienceDirect

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This article assesses the value of the capabilities developed through the use of Information Technology (IT) in Small and Medium Enterprises (SMEs), by analysing whether these capabilities are a determinant of the intra-industry differential in their performance. Our work makes two principal contributions to the understanding of the value of IT. Differentiates internal IT from external IT capabilities.

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