Moderation can’t wait: The challenges startups like Clubhouse face trying to build community – Protocol

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Lessons in moderation can be found in the challenges faced by social networking app Clubhouse, which has been criticized for its handling of harassment and has since released guidelines. Culture will develop regardless of leaders’ involvement, so it’s important to consider the platform’s values, talk to different groups of people and determine what needs to be accomplished to be inclusive, says Tatiana Estévez, who was Quora’s head of moderation.

from Pinboard (jeromekatz)