NYTimes: Help! I Was Banned From Lyft and No One Will Tell Me Why. An app user was barred after just two uneventful trips, and the company wouldn’t explain or reinstate him. Our columnist gets him riding again, but transparency remains elusive.

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NYTimes: Help! I Was Banned From Lyft and No One Will Tell Me Why. https://nyti.ms/3gbfiTP esb8, ch17, Legal, AI, problems, customerservice
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