customerservice
Solve Problems Through Service | Simon Sinek One of the best ways to grow one’s self is to help somebody else grow. Oftentimes looking outward and serving others can reveal solutions we’d never find on …
Solve Problems Through Service | Simon Sinek https://www.youtube.com/watch?v=q0mzqUMAc20 3000, sinek, customerservice, leadership, helping, sharing, service
NYTimes: Help! I Was Banned From Lyft and No One Will Tell Me Why. An app user was barred after just two uneventful trips, and the company wouldn’t explain or reinstate him. Our columnist gets him riding again, but transparency remains elusive.
NYTimes: Help! I Was Banned From Lyft and No One Will Tell Me Why. https://nyti.ms/3gbfiTP esb8, ch17, Legal, AI, problems, customerservice
NYTimes: Turns Out Sometimes the Government Can Get Things Right We pay a lot of attention to government failures. But if we want better outcomes, we must celebrate and learn from the wins, too. Great customer service article.
NYTimes: Turns Out Sometimes the Government Can Get Things Right https://nyti.ms/3TqZWsP esb8, ch7, ch9, customerexperience, customerservice, design, ux
Article: 28 Relatable ‘Customer Service Wolf’ Comics For Anyone Who Knows The Joys And Pains Of Working In Customer Service (New Pics)
Article: 28 Relatable ‘Customer Service Wolf’ Comics For Anyone Who Knows The Joys And Pains Of Working In Customer Service (New Pics) https://flip.it/B41DFl customerservice, cartoons